Индикаторы на пинко вы должны знать
Индикаторы на пинко вы должны знать
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We asked the player to confirm that they had received the payment, but there was no further response from them, Consequently, the complaint was rejected.
The player from Norway had been waiting for a withdrawal for seven weeks. The casino claimed the money had been sent, but the withdrawal was still visible in his account, and the support told him the money was 'coming soon'.
No, i do not want to sent something to you. i do not want to waste my time. i had nice expirience with your casinos, who ask a lot of documents and after i sent all what you need, to block me without saying some real reason.
The player from Germany had his account blocked and winnings confiscated. Apparently, the player has self-excluded himself from another sister casino under the same brand. The issue was successfully resolved, the player received his winnings.
After the complaint had been raised, the player reported having received her winnings without any communication via email. Consequently, we had marked the complaint as 'resolved'.
The player had mainly been playing live roulette and had cancelled a bonus that site he had received. He was unable to access his winnings due to the account ban. After the player's communication with the casino and our intervention, the issue had been successfully resolved and the casino released his winnings.
The player from the Netherlands had had an issue with a delayed withdrawal from Bruno Casino. It had been his first withdrawal, and he hadn't used a bonus to accumulate his winnings. Despite having reached out to the casino's support, he had seen no progress for nearly three weeks.
Сайт определит, что вы пытаетесь войти из России, как и самостоятельно перенаправит вас всегда текущее рабочее зеркало – искать зеркало самостоятельно, к счастью, не достаточно.
По времени, насколько вы зарегистрируетесь, в боковом меню появится ваш основной счет, ваш демо-счет, уведомления как и настройки вашего профиля.
The player from Germany is experiencing difficulties cashing out from the casino. The casino responded and provided evidence that the withdrawal had since been made successfully.
The player from Portugal had lodged a withdrawal request five days prior and had provided all necessary documents but had not received any response. The disputed amount had been 540€. The player had indicated that the withdrawal request had been made at the same time as a self-exclusion request. After no progress had been made, we had transferred the complaint to another team member who had contacted the casino.
Note: As far as we are concerned, PinoCasino is related to 9 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of PinoCasino.
After the player had lodged a complaint, we had mediated the communication between the player and the casino. The casino eventually responded, had apologized for the inconvenience and confirmed that a refund had been processed. The player had confirmed receiving the refund, resolving the issue.