Простой ключ для пинко казино Unveiled
Простой ключ для пинко казино Unveiled
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An Austrian player deposited 150 EUR via Paysafe but the money did not appear in the casino account. Communications with the casino have not resolved the issue, as they suggest waiting for a few days. The complaint was resolved as the player's deposit got credited.
The player's winnings have disappeared without further explanation. The player later sent us an email confirming that the issue was resolved.
The player from Germany is experiencing difficulties withdrawing his winnings due to ongoing verification. It has been resolved.
The player from Denmark is questioning the number of personal documents which are required for the KYC verification. After specifying what was the issue with the verification, the player eventually received her winnings and the complaint is resolved.
The player from Germany had his account blocked and winnings confiscated. Apparently, the player has self-excluded himself from another sister casino under the same brand. The issue was successfully resolved, the player received his winnings.
The player from Germany won a larger amount at Bruno Casino and faced a refusal of payout despite submitting the requested documents multiple times. The player confirmed that after verifying the documents, the payout was successfully processed.
Thanks for sharing your feedback.We appreciate your kind comments.We’re glad you feel satisfied with our product overall and game quality,but we are sorry to hear that you’re having difficulties with the verification.
The player from Berlin has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from Italy had experienced a delay in their second withdrawal of €3000 from the casino. Despite successfully re-verifying their account, the withdrawal was still pending after 48 hours. The player also reported that they couldn't cancel the withdrawal on their own.
The player from Germany has been experiencing difficulties withdrawing her winnings this site due to ongoing verification.
The player from Switzerland won a significant amount of money. His account was blocked after requesting a withdrawal. The player received the remaining balance, therefore we closed this complaint as resolved.
Pino Casino hat gute Bonusbedingungen und zahlt auch aus! Aber ... macht es unglaublich schwer, sich zu verifizieren und verlangt entgegen jeder Vernunft für jede einzelne Einzahlung einen Screenshot und das ist auch nicht nicht genug, sie wollen auch noch die IBAN und auch Adresse etc haben, die ich nicht im Screenshot bekomme.
The player from the Czech Republic had requested a withdrawal four weeks ago after successfully passing verification. Despite multiple inquiries via email and live chat, the casino had not processed the withdrawal and it had remained in pending status. The player had confirmed that he had used a match bonus, but there was no bonus money left in his account.
After the player had lodged a complaint, we had mediated the communication between the player and the casino. The casino eventually responded, had apologized for the inconvenience and confirmed that a refund had been processed. The player had confirmed receiving the refund, resolving the issue.